Frequently Asked Questions

for people with lab equipment wanting to earn something

Must I register with LabStuff.Link?

Yes, for your equipment to be clearly associated with you.

Is registration free?

Yes, registration is free, and for the first three months, listings of your equipment on the website, as well as our marketing and promotional services are free of charge. There are no hidden charges or fees with LabStuff.Link.

I don’t have a contracted service agreement for the person wanting to hire to sign. Can you help?

Yes, we have created a template that you can use. It covers terms, conditions, obligations, liabilities and warranties. You can find it here: https://labstuff.link/footer/example-contracted-services-agreement/

Can I bill the user through you?

Yes, if you can if you need to or it’s the easiest way to make this work. We just need you to confirm what you want to bill the user, we will add a 10% surcharge for administration, bill the user the full amount and chase the user for payment if needed. Once we have payment we with then pay you the amount paid less our admin fee.

Can I delist my equipment?

Yes, you can delist at any time. We won’t delete the page, just hold it ‘un-published’ while you decide what you want to do.

What happens if I don’t renew the agreement with you?

If you don’t renew the agreement, then it will lapse and we will de-list your property. We won’t delete the page, just hold it ‘un-published’ while you decide what you want to do.

If I have a problem, can I contact you directly?

Absolutely you can! If you see something wrong on the website, you can also report an error here.

Can I delete my account?

Yes, you can delete your account with LabStuff.Link at any time. To make sure there is nothing outstanding, you will need to contact us directly and we will delete the account and your equipment.

Have a question? Please ask us!